Warranty

It's our mission to make the best clothes, wallets and all other accessories. Not good, not great, but literally the best products on the market. That is why Our products come with a no-hassle, no-rhetoric 12 month guarantee. 

 

OUR 12 MONTH WARRANTY COVERS:
  • Manufacturing defects
  • Failures or breakages that render part or all of your product to become non-functional
  • Replacements of screws, elastics, money clips, cash straps, and magnet
    • OUR 12 MONTH WARRANTY DOES NOT COVER:
    • Cosmetic blemishes, scratches, stains, or wear & tear.
    • Failures or breakages due to misuse, neglect, or intentional damage
    • Lost of stolen items
    • Unauthorized modifications or repairs
      WARRANTY CLAIMS:

      In order to make a warranty claim, you need to have purchased your LuminaryLA product through our website.

      Got something that is broken and needs repair or replacement? Contact us at LuminarylaHelp@gmail.com with the following information:

      • Pictures of the damaged parts and/or clothing item, wallet or accessory
      • Order number
      • First & last name
      • Full address (Street number/name, city, state, postal code)
      • Email

      If you have any further questions regarding the warranty on our products, please feel free to contact our friendly customer support team through our Contact page.